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Education -- Steward Roles/Duties
updated 03/05/2008 9:32 AM

Basic Overview of Steward Roles/Duties

  • Enforcement of the contract depends on the steward.
  • Members often judge the Union by their steward.  If the steward is fair and looks out for their interests, they respect and support the Union.
  • The steward can encourage members to take an interest in the Union and take part in it.
  • The steward is the link between members, the Union and management.
  • The steward represents the Union and speaks on behalf of the members with management.
  • The steward keeps members informed about the Union and keeps Union leadership informed about the department or station.
  • The steward keeps the members and Union officers informed about management's attitude in the department or station.


Duties of a Good Steward

  • Organize and keep the bargaining unit 100%
  • Handle grievances and enforce the contract
  • Provide leadership
  • Educate
  • Advise members on non-company problems


Tools of a Steward

  • Collective bargaining agreement
  • Local and District bylaws
  • IAM Constitution
  • Seniority list
  • Job descriptions
  • Grievance file
  • Names and telephone numbers of officers
  • Information file of members
  • Names of grievance committee members
  • Worker's Compensation information
  • Unemployment information


What Does the Steward Have to Know?

  • The collective bargaining agreement
  • The department or station
  • The people the steward works with
  • IAM policies and activities
  • Basics of labor law
  • Community resources


Where Does the Steward Get This Information?

  • Membership and steward's meetings
  • Informal discussion with other stewards, representatives, lodge officers and other IAM representatives
  • Publications
  • IAM classes, conferences and education program


Five Points on Preparing for Grievances

  • Listen to the facts from the member
  • Test for a grievance -- check the contract to verify contract violations
  • Investigate -- double check your facts -- take notes
  • Write the grievance -- a simple statement on District 143 forms
  • Present the grievance -- check the contract for proper procedures in presenting the grievance to appropriate Company hearing officer.  Present your facts in a firm, yet polite manner


Putting a Grievance on Paper

  • Check your contract procedures
  • Check your time limits -- do not be faced with losing a grievance because of time limits.


    Remember the 5 Ws

    • Who is involved in the grievance?
    • Why is it a grievance?
    • When did the grievance occur?
    • Where did the grievance occur?
    • What settlement is requested?